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Docs tagged "Troubleshooting"

Contained topics: Content Migration from Legacy Installations, Exporting Repository Entry Metadata, Database Connection fails on Default Repository, Moving Contents with REST, Running Deep Health Checks on Legacy Endpoints, Running Conversion and Platform Health Checks, ...

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Content Migration from Legacy Installations

This document explains how to migrate repository content from legacy ADx installations....
Troubleshooting

Exporting Repository Entry Metadata

This page explains how to enable metadata export from a repository and where to find the exported files. The metadata file hosts information about a repository entry written in JSON (essentially it's the same information you would get from a GET request)....
Troubleshooting

Database Connection fails on Default Repository

If you see this error in your health check report, do the following:Verify that your database is running....
Troubleshooting

Moving Contents with REST

This document explains how to move contents within a repository to new target folders using ADx REST API....
Troubleshooting

Running Deep Health Checks on Legacy Endpoints

In ADx 2.0, it's still possible to use endpoints from older versions (even though they are not exposed in Swagger). To make sure these endpoints are operational after installation, you can run a legacy deep health check, as explained in this document....
Troubleshooting

Running Conversion and Platform Health Checks

This document explains how to run health checks on conversion service and ADx. You can use any of the below methods, whichever you find most convenient....
Troubleshooting

Problem Starting up ADx/Conversion

If you're not able to access tribefire services on Conversion node or the landing page on ADx node, check the logs for the following items:...
Troubleshooting

Downloading Contents with REST

This document explains how to download contents from an access using ADx REST API.Log in to ADx and open the repository where the contents to be downloaded are stored:...
Troubleshooting

Deleting Contents with REST

This document explains how to delete contents from a repository using ADx REST API.Log in to ADx.On the landing page, click the API link under repository where you want to delete the content:...
Troubleshooting

Conversion Area

This area, available from the landing page, provides a number of filters allowing you to find conversion jobs and browse conversion statistics from the current session. It's used internally by ADx and not meant for end users, but you can still use it to test internal conversion functionality....
Troubleshooting

Introduction

Use the contents of this section to perform operations on ADx REST APIs and solve problems....
Troubleshooting

Configuring Callbacks on Conversion REST Queries

Conversion requests are asynchronyous. At first, you only get the Job ID as a response from Conversion server, and need to query for the job status. However, there is a way to make life easier. If you define callback parameters in your REST query, you will get a callback POST request to the provided endpoint when the job is done!...
Troubleshooting

Migrating Configuration from Legacy Installations

This page explains how to migrate configuration data (repositories, users, groups, and roles) from ADx 1.1 installations....
Troubleshooting

Querying for Specific Properties (Include and Exclude)

If you feel that the response of your REST query is too big and uninformative, you can include and exclude specific properties. This feature is available thanks to the following parameters:...
Troubleshooting

Conversion API

This API contains a set of endpoints used by ADx client to run conversion jobs. These endpoints are not accessible from within ADx itself and they are not relevant (at least not directly) to ADx user. They could be used, for example, to test the internal Conversion functionality. Do not confuse these with ADx repository endpoints used to start a conversion job....
Troubleshooting

Signing Documents with Digital Signature

ADx REST API allows you to sign contents with a secure, SSL-encrypted digital signature. You need admin priviledges for this operation....
Troubleshooting

Copying Contents with REST

This document explains how to copy contents inside a repository to new target folders using ADx REST API....
Troubleshooting

Resetting Admin Password

If you forgot the password of your admin user and cannot log in to ADx or Conversion, follow the procedure below to reset the password. Note that you cannot simply edit the installation file and reinstall when the password is already persisted in the database....
Troubleshooting

Creating Contents with REST

This document explains how to create new contents in a repository using ADx REST API.Log in to ADx.On the landing page, click the API link under repository where you want to create the content:...
Troubleshooting

Updating Contents with REST

This document explains how to execute content updates using ADx REST API.TODO: check with Roman if it should work as described here...
Troubleshooting